Returns

Warranty terms and conditions:


  1. All parts sold by LRI Autoparts PTY LTD are under parts only warranty, unless specified.
  2. Used mechanical parts which are used in personal vehicles are covered for a default period of three (3) months.
  3. New parts are covered for a default period of six (6) months.
  4. All engines supplied by LRI Autoparts PTY LTD are fitted with a heal tab. Warranty is void if the heat tab has been altered, removed, or melted.
  5. Warranty on transmissions, gearboxes and differentials do not cover broken gears or burnt clutches.
  6. Warranty or returns are void if parts are dismantled, altered, tampered with, misused, abused or incorrectly installed. Items returned or claimed under warranty must be complete, in original condition (excluding packaging).
  7. LRI Autoparts PTY LTD will supply free of charge all components required to rectify any authorized claims and reserves the right to supply used components. Labour charges will not be met unless prior arrangements have been made with LRI Autoparts PTY LTD
  8. LRI Autoparts PTY LTD will not be responsible for consequential loss including; car hire, accommodation, damage, loss of income, additional costs/down time due to failure of the part sold or delays with part delivery.
  9. Warranty is non-transferable.
  10. We do not offer returns on any electrical items. Ensure you have the correct part for your car, or you can contact our team for fitment before purchase.
  11. Goods returned within seven (14) days as incorrectly ordered or not required will incur a 20% restocking fee. Goods returns after (14) days are not eligible for a refund. 
  12. Postage costs will not be refunded. If your item was purchased with free/included shipping, the shipping charges incurred by LRI Autoparts will be passed onto you.
  13. LRI Autoparts cannot accept returns on specially ordered parts or cut body section.
  14. Holding deposits on parts are non-refundable after 24hrs. Parts can be held for a       maximum of two (2) weeks, unless otherwise specified in writing.
  15. LRI Autoparts PTY LTD can provide freight or source a broker on your behalf (which do not have insurance) you are responsible for loss or damage in transit of your purchase or for a purchase returned under warranty.
  16. Returned parts must be accompanied with an official invoice,

Your responsibilities:

  1. You must check the laws within the state you are repairing/registering your vehicle in using the supplied parts as every state has different laws and we are unable to advise you regarding your situation. LRI Autoparts PTY LTD does not guarantee registration. 
  2. Until full payment has been received, the items remain property of LRI Autoparts PTY LTD.
  3. Collection of your part/vehicle must be made within two weeks of being notified they are available. If you do not collect your part/vehicle within this time-frame then storage charges can be applied.
  4. Ascertain the correct manufacture date, make, model and body type for which your purchase is made. If an item of a specific type is required; you must provide this information and check once the parts are supplied
  5. Body panels are inspected by you and you acknowledge that you are buying the part, as is and relying on your own judgement. Such parts will only be exchanged if we have sold the incorrect part.
  6. Correct oils and lubricants must be used and kept at correct levels.
  7. Engines must never be turned anti-clockwise. Engine timing must be checked before the engine is started. If the timing is found to be incorrect you must advise LRI Autoparts immediately. With our approval timing can then be corrected.


To protect your warranty:

  1. Your purchase must be fitted by a qualified, licensed tradesperson.
  2. Service your radiator, renew fan belts, hoses, thermostat, and radiator cap, renew all air, oil, and fuel filters.
  3. All oil seals, timing belts, water pump, diesel injection pump, injectors and manifolds should be checked and changed where necessary prior to fitment as they are not covered under warranty, nor damage resulting from their failure
  4. The use of aftermarket performance type items on your vehicle may void your warranty. This includes the use of turbos, BOV, boost controllers, exhausts, management systems, etc - anything that alters factory specifications.
  5. All items are sold bare, unless otherwise invoiced. Accessories if fitted to a part supplied by LRI Autoparts PTY LTD, such as manifolds, flywheel, clutch, carburettors, fuel pump, water pump, turbocharger, alternator, diesel injection pump and injectors, etc are supplied for your convenience only. You may replace them with your own if you wish as they are not covered by our warranty, nor damage resulting from their failure
  6. Parts not supplied by LRI Autoparts PTY LTD, such as manifolds, flywheel, clutch, carburettors, fuel pump, water pump, turbocharger, alternator, diesel injection pump and injectors, etc but used in conjunction with LRI Autoparts PTY LTD supplied parts are not covered by our warranty, nor damage resulting from their failure.
  7. In the fitment of transmissions, transmission computers must be reset or programmed if required. An invoice for the work must be provided upon request and include the machine/software details used for the programming.
  8. In the fitment of transmissions, ensure all cooling lines and oil coolers are flushed and cleaned prior to filling with oil. Seals should also be replaced as they are a perishable item and not covered under warranty

Claim under warranty:

  1. In the event of any preliminary signs of malfunction it is your responsibility to cease operation and to report the problem to LRI Autoparts. Failure to comply with this condition may result in more serious consequential damage and void any warranty entitlement.

Ring and advise us of your problem immediately. If requested the part/vehicle must be returned to LRI Autoparts PTY LTD or to a business of our choosing for inspection/repair.


Freight must be prepaid by you or we will not accept delivery unless prior arrangements are made


The above is a statement of the warranty policy of LRI Autoparts PTY LTD and is not intended to invalidate any rights you may have under appropriate State or Federal legislation

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